How we handle your data

Privacy Policy

v1.0 — Gecko Windsurf School respects your right to privacy.

With this privacy policy, we'll explain our methods and what's done with your personal data.

Who's responsible for your data

Gecko Windsurf School, based in Fuerteventura, Spain, is the data controller for the personal data described in this policy. Questions or requests about your data can be sent to geckowindsurf@gmail.com.

Browsing our website

During your visit to our site, we don't ask you for personal information.

However, when you visit our website, we register your click behaviour. This includes the pages you visit, the courses you check, and which page you leave our website from. We only follow this to measure interest in certain parts of our website. This data is used for our own research only — it helps us keep our website up to date and meet our customers' expectations.

Booking

For a booking, we need some personal data: your name, phone number, and email address. These are used exclusively for matters relating to your booking — arranging your classes and accommodation, and getting in touch with you about it.

Updates & newsletters

If you opt in to hear from us — via the marketing consent checkbox on our booking form — we'll occasionally email or WhatsApp you about special offers. You can unsubscribe or opt out at any time by letting us know via email.

The privacy law

Gecko Windsurf respects the privacy of everyone who uses our site and ensures the personal information you give us is treated confidentially and carefully.

We use your information to handle your booking, to provide information about your trip and other services we offer, and to do internal analysis to improve our performance and service level. We store your data only for our own business purposes — mainly to manage your booking — and don't use it beyond that.

When you book a course, sign up for updates, or ask for other information, Gecko Windsurf keeps your data only where it was received. By sending us your booking request, you agree to our Terms & Conditions, and as a client, we hold your data on that basis. Gecko Windsurf uses your data, and that of anyone booked alongside you, to fulfil your booking and to keep you informed about relevant offers and services.

If you have any objections to this, please contact us. At any time, you can request an overview of your data via email. If you don't want your data used to send you information, you can let us know via email.

Who we share your data with

We work with a small number of trusted partners to run our business and website, and only share what each of them needs to do their job:

We're also planning to use Google Ads and Google Analytics to understand how people find and use our website — this policy will be updated with the details once that's fully set up. We don't sell your data, and we don't share it with anyone beyond what's needed to run your booking and our website.

How long we keep your data

We keep your data for as long as it's needed to deliver your booking and to meet our own legal and accounting obligations, then delete it. If you've opted in to updates, we keep your details until you unsubscribe or ask us to stop.

Your rights

Under EU data protection law, you have the right to access, correct, or request deletion of your personal data, to ask us to restrict or object to certain processing, and to request a copy of your data in a portable format. To use any of these rights, just email us at geckowindsurf@gmail.com.

If you believe we haven't handled your data properly, you also have the right to lodge a complaint with the Spanish data protection authority, the Agencia Española de Protección de Datos (AEPD).

International transfers

Some of our partners — like SumUp and Google — may process data outside the European Economic Area. When that happens, they're required to use appropriate safeguards to protect your information, in line with EU data protection law.

Your personal information is safe with us

We appreciate the trust you place in us, and that's why we handle the personal information you give us with real care. When you book a course or holiday on the Gecko Windsurf website, your data is protected in transit using SSL (Secure Socket Layer) encryption. Your data, and that of anyone booked alongside you, is kept confidential both on- and offline.

Connections to other websites

Our website contains links to other websites. Gecko Windsurf can't be held responsible for the privacy practices of those other websites.

Cookies

Our website uses cookies — small text files stored on your device, same as most websites.

Questions

Got a question about this privacy policy? Send us an email at geckowindsurf@gmail.com.

v1.0 — Gecko Windsurf School.